GDPR & ePrivacy Directive Compliance

Cookie Policy

Last Updated: January 2026

Manage Your Cookie Preferences

You have the right to accept, reject, or customize non-essential cookie categories at any time.

1. What Are Cookies?

Cookies are small text files that are downloaded to your computer, tablet, or mobile device when you visit a website. Cookies allow the website to recognize your device, store user preferences, provide secure authentication, and evaluate how visitors navigate our web platform.

Similar technologies, such as web beacons, pixels, local storage, and session storage, operate in comparable ways. In this policy, we refer to all of these technologies collectively as "cookies".

2. Why PeakPoint Uses Cookies

PeakPoint Services uses cookies for several essential and beneficial purposes:

  • To provide security, prevent cyber threats, and ensure safe navigation across our platform.
  • To remember your preferences, selected region, and custom user interface settings.
  • To analyze aggregated usage patterns and improve our diagnostic AI & healthcare services.
  • To optimize website loading speed, responsive layout rendering, and content delivery.
  • To deliver relevant updates and communications regarding our training programs and partner initiatives.

3. Categories of Cookies We Use

3.1 Strictly Necessary Cookies

Exempt from Consent (Art. 5(3) ePrivacy)

These cookies are strictly required for the website to function properly and securely. They enable core functionalities such as page routing, security authentication, session management, and remembering your cookie consent choice.

Cookie NameProviderPurposeDuration
peakpoint_cookie_consent_v1PeakPointStores your cookie consent choices and category preferences12 Months
sidebar_statePeakPointMaintains navigation sidebar toggle state across pages7 Days
__cf_bm / security_tokenCloud InfrastructureBot detection, DDoS protection, and rate limitingSession to 30 mins

3.2 Analytics & Performance Cookies

Requires Opt-In Consent

These cookies help us understand how visitors interact with our website by collecting information anonymously. This helps us identify popular educational resources, diagnose technical errors, and optimize response times.

Cookie NameProviderPurposeDuration
_ga / _ga_*Google Analytics (Consent Mode v2)Aggregated visitor count, page flows, and performance insights2 Years
_va_ses / _va_idVercel AnalyticsCore Web Vitals monitoring and frontend response latencySession / 1 Year

3.3 Functional Cookies

Requires Opt-In Consent

Functional cookies enable enhanced website features, such as interactive maps (e.g., OpenStreetMap / Leaflet), video playback preferences, and language or region selectors.

3.4 Marketing & Targeting Cookies

Requires Opt-In Consent

These cookies may be set through our site by partner services to build a profile of your interests and show you relevant PeakPoint announcements or training opportunities on third-party websites. They do not store directly personal information, but identify your browser and internet device uniquely.

4. Google Consent Mode v2 Integration

In accordance with European regulatory standards, PeakPoint implements Google Consent Mode v2. By default, all non-essential telemetry and storage signals (ad_storage, analytics_storage, ad_user_data, ad_personalization) are set to denied until you explicitly opt in.

5. How You Can Control Cookies

You have full control over whether cookies are stored on your device:

5.1 Using Our Consent Manager

You can reopen our Cookie Preferences dialog at any time by clicking the button below or using the "Cookie Preferences" link in our website footer:

5.2 Browser Settings

Most web browsers allow you to control cookies through their configuration settings. You can block or delete existing cookies via:

  • Google Chrome:Settings > Privacy and security > Third-party cookies
  • Mozilla Firefox:Settings > Privacy & Security > Enhanced Tracking Protection > Cookies
  • Apple Safari:Preferences > Privacy > Manage Website Data
  • Microsoft Edge:Settings > Cookies and site permissions > Manage and delete cookies

6. Questions and Data Protection Inquiries

If you have any questions regarding our use of cookies, data privacy practices, or wish to exercise your rights under GDPR, please contact our Data Protection Officer:

Data Protection Officer (DPO): PeakPoint Services

Email: dpo@peakpoint.africa or privacy@peakpoint.africa

Privacy Policy: Read our full Privacy Policy